FAQs

a. Are you a manufacturer for sign making ?
Yes, we have own factory for products.

b. What kinds of payment do you accept for eshop business?
We accept PAYPAL, Wire Transfer, WU as payment ways.

c. Do you have any guarantee if sign damaged in shipping?
Yes, we have,we support 100% undamage guarantee, if sign damaged during shippment, we send replacement parts for free.

d. May i get a refund if sign breaks in shipping ?
No, but we do 100% undamage guarantee, you will get replacement parts for free, the sign will work again.

e. Which countries do you sell currently?
We support signs sold to all over the world.

f. Do you support "drop ship" service.
Yes, we can send signs to your customer's address directly, if you are a real reseller.

g. Can i bargain for changing prices posted on website ?
No, we posted the price is our best price,but if you want change the size of the signs, the price could be changed for different size.

h. Can i design a sign from you, and is it free?
Of course you can, and it is 100% free for you.

i. May i have a wholesale price for bulk order and may i have MOQ for bulk order?
Yes, you can get wholesale price if you have good quantity and the price is much competitive, wholesale price really need to run with a MOQ, Pls contact us if you need a further help.

j. What is the lead time after order for one sign and can i hurry up to get sign ?
The item will be shipped out within 5-7 business days, then delivery time will be 4-7 days by EMS,this is a fast delivery way, insurance included.

k. Can i get professional repair after 1 year of warranty, how much is it ?
Yes, of course  you can get professinal services for repair after 1 year of warranty from us. As we know that it will cost hundreds of dollars for maintenace or repair at the local, but we support affortable cost for them ,it will save you much cost.